How to check for blockages on your Dyson V11™ cordless vacuum with the High Torque cleaner head

About this video

How to check for blockages on your Dyson V11™ cordless vacuum with the High Torque cleaner head.

Dyson V11 cord-free vacuums are engineered to make a pulsing sound to let you know if something is preventing airflow from passing through the machine.

The screen will display the key areas to check. A blockage could occur if an item too large for the machine is accidentally vacuumed up.

Our video support guide will help you identify and remove any obstructions from the cleaner head, wand or bin inlet.

Step 1. Remove the wand and empty the bin.
Step 2. Hold the machine with the bin in a downwards position and firmly push the release lever.
Step 3. Press the red button to release the bin and slide to disconnect.
Step 4. Check the bin inlet for blockages and remove any debris.
Step 5. Check the inlet of the side of the cyclone and remove any debris.
Step 6. To refit the bin, insert the spine into the bin runner. Then close the lid and make sure the bin and base click into place.
Step 7. Remove the floor tool from the wand, and check the wand for blockages.
Step 8. Remove any debris from the neck of the cleaner head.
Step 9. Check the cleaner head for any other debris, and make sure the airways aren't blocked.
Step 10. Refit all parts securely.

It's also a good idea to give the filter unit a wash - in normal use, this should be done at least once a month. Click here for our video guide:

Our experts are on hand to help, so leave us a comment if you'd like some further advice.

Buy genuine replacement vacuum cleaner heads direct from Dyson: https://www.dyson.co.uk/support/journey/spare-details.971655-01?utm_source=youtube&utm_medium=description&utm_campaign=support

Did this video solve your issue? Like if it did, or leave a comment. 👍

You can also find extra support by subscribing to the Dyson V11 playlist

Related article summary

A Dyson V11 may show an airways blocked warning even with no visible obstruction due to clogged filters, brush bar tangles, cyclone airflow disruption, or sensor/internal hose issues. Troubleshooting includes emptying the bin, washing and fully drying filters, checking the brush bar, inspecting the cyclone unit, shroud, and internal hose, and using a flexible brush to clear hidden clogs. Regular monthly filter cleaning, frequent bin and brush maintenance, proper usage, and seeking Dyson support or authorized repair if problems persist help prevent and resolve the issue.
Scroll to Top