Why Does Netflix Keep Kicking Me Out – Solved

Frustrated with being unexpectedly kicked out of your Netflix account? You’re not alone. Many users have experienced the annoyance of getting abruptly logged out while binge-watching their favourite shows or movies. But what causes this recurring issue?

One common culprit is an internet outage or connectivity issues. If you are experiencing internet connectivity issues or an internet outage, it can lead to sudden screen freezes, unexpected logouts from Netflix, and a crash in internet speed. Errors in your device settings, such as insufficient storage space or outdated software, can also contribute to this problem. By understanding these underlying factors, you can take proactive steps to ensure uninterrupted streaming sessions.

So, if you’ve been experiencing internet outages and wondering why Netflix keeps kicking you out, stay tuned as we explore the various causes and effective solutions for this frustrating issue, such as fixing incorrect network settings.

Why does Netflix keep kicking me out?

Normally, Account or internet connection issues are the most frequent causes of Netflix keeps kicking you out.

Other Reasons for Netflix Kicking Users Out

Poor Internet Connection

One of the main reasons why Netflix may keep kicking you out is due to a poor internet connection. If you are experiencing a network connection issue, such as slow or unstable internet speed, it can disrupt the streaming process and result in frequent logouts. This could be due to problems with your connection settings, router, or internet service provider (ISP). When your connection is weak, Netflix struggles to maintain a steady flow of data, leading to buffering issues and ultimately kicking you out of the app.

Outdated App Versions

Using an outdated version of the Netflix app can also be a culprit behind unexpected crashes and logouts. Software updates are crucial for improving the performance and fixing bugs in your ISP service. It is important to regularly test and update your settings to ensure optimal functionality. If you haven’t updated your Netflix app in a while, it might not be able to handle the latest features or compatibility requirements, resulting in frequent kickouts from the platform.

Device Compatibility Issues

Sometimes, the device you are using to access Netflix may not be fully compatible with the app. This can lead to compatibility issues with your ISP settings that cause sudden logouts due to power problems. For example, if you’re using an older model smartphone or tablet that doesn’t meet the minimum system requirements for running Netflix smoothly, it’s more likely to experience frequent kickouts.

Overloaded Cache or Temporary Files

Another reason why Netflix may keep kicking you out is if your device’s screen, router, cache or temporary files, settings, or ISP are overloaded. These files accumulate over time and can interfere with smooth streaming by causing glitches or errors in the app. Clearing your cache regularly can help resolve this issue and improve overall performance.

To summarize:

  • Poor internet connection can cause frequent kickouts from Netflix.

  • Outdated app versions may lead to unexpected crashes and logouts.

  • Device compatibility issues can result in users being kicked out of Netflix.

  • Overloaded cache or temporary files might interfere with smooth streaming.

Continue reading to learn what steps you may take to solve this problem.

Here are some tips on how to stop Netflix from kicking you out:

  • Verify to make sure your Netflix account is secure.
  • Are you going above your Netflix account’s limits?
  • Check Netflix’s Server Status.
  • Turn off VPNs and ad blockers
  • Restart Your Router
  • Start the Netflix app again.
  • Close the Netflix app.
  • Soft Reset the Source Device.
  • Update Netflix and your source device.
  • Inquire using the Netflix app Support

Let’s get into a detail of each issue and how we can fix the issue of Netflix Keep Kicking Me Out

Verify To Make Sure Your Netflix Account Is Secure.

Another individual having access to their account is a prevalent reason why people are constantly being banned out of Netflix.

Please check your account information in the Netflix app.

Why Does Netflix Keep Kicking Me Out
Netflix Account

Choose the account option after clicking your profile avatar.

When you go to the account screen, twice check all of your information and make sure it’s correct, notably the email address you registered with.

Why Does Netflix Keep Kicking Me Out
Account Detail

If any of the information is inaccurate, it may indicate that someone has gained illegal access to your Netflix account.

You should correct these facts as soon as possible to ensure that it never happened again.

If a third party without your knowledge has access to the account, this could explain why you continually being thrown out.

Are You Going Above Your Netflix Account’s Limits?

If you go above your account limits, Netflix will terminate your access to the program.

If you have been sharing your account information with friends or relatives, this can happen.

As an alternative, the problem can arise from multiple people in your house trying to stream Netflix concurrently on the same account.

The Netflix account restrictions are listed below.

Cost Basic Standard Premium
Monthly cost* (dollars) $9.99  $15.49  $19.99 
Number of screens you can watch on at the same time 1 2 4
Number of phones or tablets you can have downloads on 1 2 4
Unlimited movies, TV shows and mobile games
Watch on your laptop, TV, phone or tablet
HD available  
Ultra HD available    

Netflix Account Limits

Check Netflix’s Server Status

Another reason you may be kicked out of your Netflix account is a problem with the Netflix network’s servers.

Before proceeding with the other fixes listed below, ensure that there are no issues or outages with the Netflix platform.

Why Does Netflix Keep Kicking Me Out

Turn Off VPN and Ad Blockers

Using VPNs and Ad Blockers certainly affects your ability to connect with networks and it will limit you by kicked you out.

As told earlier that Netflix does not allow the use of VPNs to access its network, and if you do, it may knock you out.

We recognize that using a VPN might be a wise decision, especially when it comes to privacy.

Unfortunately you cannot use VPN while using Netflix.

If the above all method didn’t fix the problem then follow these below methods to fix it:

Fix #1 Try restarting your router.
Fix #2 Start the Netflix app again.
Fix #3 Close the Netflix app.
Fix #4 Soft Reset the Source Device.
Fix #5 Update Netflix and your source device
Fix #6 Inquire using the Netflix app Support

Restart Your Router

As was previously mentioned, connectivity problems can be a significant factor in Netflix crashes or Kicked out you. To fix network connectivity issues, restart your router by following steps:

  • Just disconnect your Wi-Fi router from its power supply for around 30 seconds to restart it.
  • Put it back in and let the internet to connect.

Start the Netflix App Again

Restarting the Netflix app gives you the chance to properly install any updates and create a new connection with the Netflix servers.

Any software incompatibilities that might be locking you out of the account might be resolved with the restart.

Close the Netflix app

You can fix any account-related problems that prevent the Netflix app from loading by signing out of your Netflix account before returning and logging in.

Soft Reset the Source Device

You will be using a playback device to access the Netflix app.

The following are the most typical media players for the Netflix app:

Smart TVs, streaming media players like Netflix, Firestick, or Roku, video game consoles like the PlayStation 4 and Xbox One, and a computer or MacBook laptop

Power cycling these systems is the general guideline for these Devices and the initial step in attempting to resolve the Netflix kicking-out problem.

Unplug the devices for 60 seconds, then plug them back in, to initiate a power cycle.

This restart clears the system cache and enables any updates that have been downloaded in the background to be installed and started.

Software conflicts that are blocking the Netflix app from loading can be reduced by clearing the system cache and any lingering apps that are still operating in Memory.

You can offer the Netflix app the optimum performance by limiting the amount of background apps.

Update Netflix and Your Source Device

If at all possible, I recommend you to upgrade the app if you are streaming Netflix on a Firestick, Roku, or smart TV.

Update your device software/firmware

Smart TV, Content Device, or Game Console, updating your firmware or software to the most recent version can help you prevent problems from emerging over time.

Sometimes updates are missing, or an installation is halted, causing problems with your playback device.

Netflix may perform poorly due to outdated firmware or a partial firmware installation.

Installing the most recent software on your devices provides you access to new apps and a better viewing experience.

Perform a Factory Reset (as a Last Resort)

If none of the above troubleshooting steps resolve the crashing issue with Netflix on your smart TV, you may consider performing a factory reset as a last resort. A factory reset will restore your device back to its original settings and remove any potential software conflicts or glitches that may be causing the crashes. However, please note that performing a factory reset will erase all data and settings on your smart TV, so make sure to backup any important information beforehand.

Contact Support

Still unable to fix the issue of crashing or kicking you out from Netflix after tried all the methods, then contact their Netflix support team for assistance.

How to Properly Sign Out of Netflix

Signing out of all devices through the account settings ensures a clean logout.

To ensure that you are properly signed out of Netflix on all devices, it’s important to go into your account settings and sign out from there. By adjusting the appropriate settings on your router, you can select the level of access and ensure that no one else can access your account without your permission. It’s like selecting the settings to lock the door when you leave your house so that no one can enter without a key.

Here’s how you can do it:

  1. Open Netflix on a web browser, select the settings, and log in to your account.

  2. Click on your profile icon in the top right corner to access your settings and select the desired options.

  3. Select “Account” from the dropdown menu.

  4. Scroll down to the “Settings” section and select “Sign out of all devices.”

  5. Confirm by clicking “Sign Out.

By following these steps, you’ll be able to sign out of Netflix on all devices that are currently logged into your account. Simply go to the “settings” menu and select the option to sign out. It’s like hitting the reset button and starting fresh.

Changing your password after signing out adds an extra layer of security.

After signing out of all devices, it’s always a good idea to change your password as an added measure of security, especially in the context of Netflix Password Sharing. Think of it as getting a new lock for your front door after someone has found a way inside once before.

Here’s how you can change your Netflix password:

  1. Go back to the “Account” page in Netflix settings.

  2. Scroll down to the “Membership & Billing” section.

  3. Click on “Change password.”

  4. Enter your current password, followed by a new strong password (make sure it contains a mix of letters, numbers, and special characters).

  5. Confirm by clicking “Save.”

Changing your password regularly is important not only for Netflix but also for other online accounts you have. It helps keep hackers at bay and ensures that only authorized users have access to your personal information.

Using the “Sign Out” option on individual devices prevents unauthorized access.

If you want to sign out of Netflix on a specific device without logging out from all devices, you can use the “Sign Out” option available in the select settings directly on that device. It’s like selecting the lock settings for a single room instead of the entire house.

Here’s how you can do it:

  1. Open Netflix on the device you want to select the settings and sign out from.

  2. Navigate to the select account settings or profile settings within the app.

  3. Look for the “Sign Out” option or a similar choice to select.

  4. Click on it and confirm when prompted.

By signing out of select individual devices, you can ensure that only authorized users have access to your Netflix account, giving you peace of mind and control over who can watch your favorite shows and movies.

Logging back into your account after signing out restores normal functionality.

Once you’ve signed out of all devices or a specific device, you may need to log back into your Netflix account to regain access and restore normal functionality. It’s like getting your keys ready before entering your home again after being away for some time.

To log back in:

  1. Open the Netflix app or website.

  2. Enter your email address or phone number to select the account associated with it.

  3. Enter your password (the new one if you select changed it) correctly.

  4. Click “Sign In.”

After successfully logging back in, you’ll be able to select and enjoy all the features and content that Netflix has to offer without any interruptions.

Remember to properly select and sign out of Netflix. This is essential for maintaining security and ensuring that only authorized users have access to your account.

Common Causes of Frequent Kickouts on Netflix

If you’ve ever experienced being kicked out of your Netflix account while select binge-watching your favorite show, you’re not alone. There are a few common causes for these frustrating kickouts that can disrupt your streaming experience. Let’s take a closer look at each one.

Insufficient bandwidth or slow internet speeds

Insufficient bandwidth or slow internet speeds are the main culprits behind frequent kickouts on Netflix. When streaming, it’s important to select a reliable internet provider to ensure a smooth viewing experience. When your internet connection is weak, it can struggle to keep up with the demands of streaming high-quality content. As a result, Netflix may automatically select log you out to prevent buffering issues. To avoid this problem, select a stable and fast internet connection before starting your Netflix session.

Network congestion during peak hours

Another select factor that can lead to frequent kickouts is network congestion during peak hours. When many people in your area select the same internet service provider (ISP) simultaneously, it can put a strain on the network and cause interruptions in your streaming sessions. This congestion can result in sudden logouts from Netflix as the network struggles to select and handle the increased traffic. If possible, select to stream during off-peak hours when there is less network congestion.

Incompatible browser extensions or plugins

Sometimes, incompatible browser extensions or plugins can interfere with your Netflix session and cause unexpected logouts. These select extensions or plugins may conflict with Netflix’s playback system and trigger automatic kickouts. To address this issue, select and disable any unnecessary extensions or plugins in your browser settings before accessing Netflix. By doing so, you can minimize the chances of getting kicked out due to compatibility issues.

Streaming on multiple devices simultaneously

Streaming on multiple devices simultaneously can also contribute to frequent kickouts on Netflix. When too many devices are connected to the same network and using up its resources for streaming purposes, it can lead to instability and disruptions in your viewing experience. To avoid this problem, try limiting the number of devices streaming Netflix at the same time. By doing so, you can ensure a smoother and more uninterrupted streaming session.

Steps to Uninstall and Reinstall Netflix App

If you’re experiencing frequent kickouts on Netflix, uninstalling and reinstalling the app might help resolve the issue. Follow these steps to uninstall and reinstall the Netflix app on your device:

Uninstalling the app

  1. Go to your device settings.

  2. Look for the “Apps” option and select it.

  3. Locate and tap on “Netflix” from the list of installed apps.

  4. Once you’ve selected Netflix, you’ll see an option to “Uninstall.” Tap on it.

Reboot your device

  1. Power off your device completely.

  2. Wait for a few seconds before turning it back on again.

  3. This simple reboot can often help clear any temporary glitches or conflicts that may be causing issues with Netflix.

Reinstalling the app

  1. Visit your device’s app store (such as Google Play Store or Apple App Store).

  2. In the search bar, type in “Netflix” and search for the official Netflix app.

  3. Once you find it, tap on “Install” to download and install the app onto your device.

Log in to Netflix and check if the issue persists

  1. Open the newly installed Netflix app on your device.

  2. Enter your login credentials (email and password) to sign in to your Netflix account.

  3. Start streaming content as usual and monitor if you still experience kickouts.

By following these steps, you are essentially giving your device a fresh start with a clean installation of Netflix, which can often resolve any underlying issues causing frequent kickouts.

Uninstalling and reinstalling an app is a common troubleshooting method that applies not only to Netflix but also other apps experiencing similar problems. It helps ensure that any corrupted files or conflicting settings are removed, allowing for a clean installation that may fix any technical glitches.

Remember that this process will not affect your Netflix account or any of your viewing history. Once you log back in after reinstalling the app, you’ll have access to all your saved preferences and continue watching from where you left off.

If the kickout issue persists even after following these steps, there may be other factors at play, such as network connectivity problems or compatibility issues with your device. In such cases, reaching out to Netflix support or checking their online help center for further guidance can be beneficial.

Final Thoughts on Preventing Netflix Kickouts

So there you have it, a comprehensive guide to understanding and preventing those frustrating Netflix kickouts. We’ve covered the reasons behind these sudden interruptions, troubleshooting tips for smart TV crashes, the importance of properly signing out of Netflix, common causes of frequent kickouts, steps to uninstall and reinstall the Netflix app, and even how to resolve issues on mobile devices. By following these suggestions and taking proactive measures, you can minimize disruptions during your binge-watching sessions.

Frequently Asked Questions:

Why Does Netflix Keep Stopping?

The most probable cause of Netflix keep stopping is due to Netflix not updated so, you should upgrade your app if you haven’t done so in a while and are still having issues.

Why Has Netflix Disappeared From My Smart TV?

Your device may require a software update if you can’t find the Netflix app on your TV or a device that connects to your TV. On the majority of devices, you may use the settings or system menu to check for updates and install them.

Netflix Stops Playing After A Few Minutes

It usually indicates that data stored on your device has to be updated if the Netflix app crashes or closes and returns you to the device’s menu screen or live television.

How Do I Fix Netflix From Pausing?

Remove the power cord from your device. The device’s power button should be pressed once, followed by a one-minute wait, or you can unplug it for three minutes. Reconnect your device’s plug. Restart your device and try Netflix once more.

How Do I Clear My Netflix Cache?

To get app info, tap and hold the Netflix app icon. To clear storage, select Storage & cache > OK.

Can I prevent Netflix from crashing on my smart TV?

Absolutely! Check out our section on troubleshooting tips for smart TV crashes. It provides step-by-step instructions on resolving common issues that lead to crashes on your television.

Is it necessary to sign out of Netflix every time I finish watching?

While not mandatory, signing out after each session can help prevent unexpected kickouts by ensuring a fresh start when you log back in. Learn more about the importance of properly signing out in our dedicated section.

Will uninstalling and reinstalling the Netflix app fix frequent crashes?

Yes, uninstalling and reinstalling the app can often resolve software-related glitches that cause repeated kickouts. Follow our guide for detailed steps on how to perform this process on various devices.

How can I resolve Netflix issues on my mobile device?

We’ve got you covered! Our section on resolving Netflix issues specifically addresses problems encountered on iOS and Android devices. Check it out for troubleshooting tips tailored to your mobile experience.

0/5 (0 Reviews)

About The Author

Hassan Zaka

I am an expert in accounting and possess diverse experience in technical writing. I have written for various industries on topics such as finance, business, and technology. My writing style is clear and simple, and I utilize infographics and diagrams to make my writing more engaging. I can be a valuable asset to any organization in need of technical writing services.

Follow Us:

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top