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116 Comments

  1. 1
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    John

    Doorbell will not ring my inside chime when connected to the power wires

    Reply
    1. 1.1
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      H Automations

      Did you pair them?. If not then.. Tap the “Forward” or “Backward” to choose your melody, then long press and hold the “Volume” button until the LED light Flash blue, immediately press the doorbell button and see the light is blue. make sure chime and cam doorbell are close to each other while pairing.

      Reply
  2. 2
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    [email protected]

    On the “basic settings” of my iphone under “push mode” I have only 2 possibilities ; silence or Notification ; Call-in does not appear on my screen ??? How can I change this ??

    Reply
  3. 3
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    Dave

    My XSHCam orientation is upside down. How do I fix this so the video is right side up?

    Reply
    1. 3.1
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      H Automations

      Open app.
      Select xsh Cam.
      Tap the Device Settings.
      Then Tap Video Settings.
      Tap Rotate Video toggle
      Try this, hopefully it works

      Reply
  4. 4
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    Rachel

    Hello, I’ve installed my XSH doorbell and chime no problem but the cloud function seemed really clunky so I got an SD card to hopefully improve this. I’ve told it not to save to cloud, have successfully formatted the SD card but can’t see anywhere in the app how I see videos of any triggered events. I know I can press photo or video if I want to, but want to be able to see captures of when I’m not there to do it. Can you help please? Thanks in advance.

    Reply
    1. 4.1
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      H Automations

      To view triggered events: At the bottom of the live view, you will be able to see the Menu which displays: Album– Tap this icon to see all the snapshots or video recordings of the events you have saved

      Setting must be done correctly for watching triggered event.
      Go to device setting in Xsh Cam app
      Then Select SD: Here you can select the type of storage space you want to use or the status of the available space. Within this feature, you will also be able to Format the SD card.
      IN DEVICE SETTINGS YOU CAN CUSTOMIZE: Normal, Rotate, Mirror, and Mirror-Rotate, Normal, Backlight compensation, Night IR, Night light compensation Dynamic and Pir detection: Disabled, Low, Medium, High. Disabled- Close the PIR function.
      After setting it up.. you are good to go.

      Reply
  5. 5
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    Dee

    Most of my of my functions are working, but the device will not notify rings to my app, which is connected to the device. Any suggestions?

    Reply
    1. 5.1
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      H Automations

      go to xsh app setting.
      click Notification and enable/allow it on your phone.

      Reply
  6. 6
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    Lucy

    Hi, I’ve had this doorbell for a few months, but now, the feed won’t refresh?

    Reply
    1. 6.1
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      H Automations

      Reset doorbell camera

      Reply
  7. 7
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    Stuart

    Where can I get a replacement charge cable for the XSHCam, would be grateful for any help.

    Reply
    1. 7.1
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      H Automations

      You can charge the battery directly via normal USB cable or by 18650 battery charger

      Reply
  8. 8
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    Charley

    It takes ages for my camera to notify me theres someone outside. Half the time the delivery drivers gone? Also im getting no recordings in my albums of anything. Ive currently got the cloud on because i dont have an sd card but there’s literally no recordings whatsoever when detecting motion or wuen someone rings

    Reply
    1. 8.1
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      H Automations

      required sd card, having issues with cloud activation.

      Reply
    2. 8.2
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      Raymond

      Mine sometimes send the notification a day later.

      Reply
      1. 8.2.1
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        H Automations

        Xsh have too many bugs by default which we cant fix it..
        Try below methods. hope it works

        GO TO SETTING
        DISABLE NOTIFICATION AND THEN ENABLE IT..
        IF IT DOES NOT WORK THEN RESET IT.

        Reply
  9. 9
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    Rhodda

    Device says my wifi password is incorrect..I have tried the correct password many times..still says the same..

    Reply
    1. 9.1
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      H Automations

      i wrote in detail, please check answers of home automation in this article

      Reply
  10. 10
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    Larry

    When I try to go back to review old recordings the date goes back to 08-30-1935 with a time that ticks down. I have had this thing for about 6 months and have never got it to work.

    Reply
    1. 10.1
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      H Automations

      reset it

      Reply
  11. 11
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    Katrina Grout

    I received my wireless video doorbell set all on charged it with the battery in it as soon as I take the lead out from charging it it don’t work only seem to work with charging lead in it any idea I have rest it and seem like it anit charged but on live feed show battery charging

    Please help

    Reply
    1. 11.1
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      H Automations

      Required battery replacement

      Reply
  12. 12
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    Felix

    Does the ring chime is compatible with XSH doorbell ? Thanks

    Reply
    1. 12.1
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      H Automations

      Chime From Ring isn’t compatible with Xsh doorbell, however you can consider other chimes, here is one of a link

      Reply
  13. 13
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    Richard Dobson

    I need to reset my password. Completely forgotten. Keeps saying it’s the wrong password despite the screen before it ask me to change it from the default of admin when I have deleted device and re added it.

    Reply
    1. 13.1
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      H Automations

      Unfortunately, if a password is forgotten, there is no way to restore it, because this will undermine the protection of the camera.
      The default username and password for the camera will be “admin” e.g.:
      Username: admin
      Password: admin
      i suggest first try these to see if they encourage you to login.
      All this must be entered in lowercase and double checked as certain smartphones such as iPhones/iPads would automatically set the first letter to uppercase.

      2nd option
      a button placed inside, on the backside of a camera for factory reset.
      Reset your cam it will reset it to factory defaults (and will lose the WiFi details you currently have set) so you should only perform a reset while your camera is connected to your router with an ethernet cable
      once the camera is reset. log in to the camera interface using the default username and password which is “admin”

      As the doorbell camera has been reset it will be at the factory defaults once again, so you will need to setup your camera again with the WiFi details, etc. as if from new.
      hope it works

      Reply
  14. 14
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    Ayman UNs

    how can i add open the lock to the camera and XSH ?

    Reply
    1. 14.1
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      H Automations

      its a doorbell without lock, however you can add smart lock compatible with the smart life app, both xsh camera and lock then can be open lock remotely via from voice, phone and so on.. here is a compatible camera on amazon works perfectly with smart life app.

      Reply
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    Pam

    My Apachie door bell has been working fine for few months until now, can’t view who is at the door when I get a notification on my phone it keep asking me to enter password on the app and l have entered this many times and it keeps saying not recognised. Have press reset so many times again it keeps saying no what should I do?

    Reply
    1. 15.1
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      H Automations

      Do Hard reset.

      Reply
      1. 15.1.1
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        Tom Hardcastle

        I have same issue. How do you hard reset?

        Reply
        1. 15.1.1.1
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          H Automations

          There is a button inside on the back of the XSH DOORBELL, Press the button for more than 5 seconds.

          Reply
  16. 16
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    Don

    App will not connect to camera have reset many times. Says pairing information received but stops at that point

    Reply
  17. 17
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    Suzanne wells

    Doorbell and chime will not pair. Have tried to pair multiple times with two devices we bought and neither are working with the chimes. We follow all the steps but then nothing happens after its “paired”

    Reply
    1. 17.1
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      H Automations

      Tap the “Forward” or “Backward” to choose your melody, then long press and hold the “Volume” button until the LED light Flash blue, immediately press the doorbell button and see the light is blue. make sure chime and cam doorbell are close to each other while pairing.
      Before do that pairing process, Reset it first.

      Reply
  18. 18
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    Sarah Peake

    Hi, my doorbell all set up but I can get notifications on my iPhone but no sound when notifications comes through so unless I am looking at my phone I wouldn’t no it was ringing. Can anyone help?

    Reply
    1. 18.1
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      Skiubek

      “Call in” option disappears after updating IOS to 12.5.1 or newer. If you want to hear any notification, you have to change 50HZ to 60Hz. Then you will hear short chime on IOS devices with newer software. I don’t know why there was no update for this for such a long time.

      Reply
      1. 18.1.1
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        H Automations

        Same issue occur to almost everyone who update ios.. no response from Xsh team so far..

        Reply
        1. 18.1.1.1
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          Skiubek

          Thank you for your answer. Do you have contact to them? Is there any work in progress or the project is completely death? If so, maby there is alternative app, that detects the doorbell correctly and send “call-in” notification?

          Reply
          1. 18.1.1.1.1
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            H Automations

            Try This: Delete and reinstall the app

          2. 18.1.1.1.2
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            Skiubek

            Tried already deleting and reinstalling app – it does not change anything. Maby there is any work around? I wonder if the app “Shortcuts” on iOS can make a call somehow when XSH CAM sends notification. Is there any programist here?

          3. 18.1.1.1.3
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            Skiubek

            I have found app for IOS called BTG IOT on AppStore – this one (the only one that I have tested so far) shows “call in” option, but gives no notifications. Maby someone will try and say “works” or “not working”. Does not notificate me on my XR with IOS 14.4.2.

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            H Automations

            Could you please share your feedback after you’ve had this for a while? it will be a very helpful for xsh cam users.

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    Engin

    Hi,

    I bought an sd card and changed to the storage to sd card, formatted. It seems ok. But it does not saves anything on sd card when a motion is detected or ring belled. If i enter to the application and click re ord button it saves. Doesnt have the feature of recording when a movement seen or ring belled?

    Reply
    1. 19.1
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      H Automations

      xsh does record motion movement.. reset it and then apply settings. hopefully it works.

      Reply
  20. 20
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    Mike

    The dlor bell is new but wont hold charge

    Reply
    1. 20.1
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      H Automations

      faulty product.. Replace it

      Reply
      1. 20.1.1
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        Crabbers

        Several comments above about battery charging. I think you need to re-emphasise that the installed batteries are shipped with sticky rubber caps on the end of each. They need removing. Same with me until I noticed the rubber caps. Now no problem.

        Reply
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    Charlz

    I follow the setup using the latest version of the app and it wont pair. The unit is useless right now. Batteries are fully charged,, 2.4gh network, performing the setup procedure in the same room as the wireless router. No other sounds in the room. Ordered and used a NEW video doorbell. I have 2 that wont complete the setup. Says pairing information recieved and then the lighted ring goes out. After the sound stops, and you test the doorbell, the message comes back for pairing to begin.

    Reply
    1. 21.1
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      H Automations

      Are you sure that you follow the correct pairing steps, To make sure, here are following process, hope it will solve your problem.
      1-install the App: either search for “XSH Cam” in the relevant App store, or scan the following QR
      codes straight into your smart device.
      2-Before you start, ensure that your smart device is connected to a 2.4GHz Wi-Fi network.
      3-Launch the XSH Cam App on your smart device and tap the “Add a device” button,
      followed by “Setup device”.
      4-Power up the smart doorbell and you should hear a voice prompt saying the device is
      ready to pair. If you don’t hear this prompt, press and hold the red reset button on the
      back of the unit for around 5 seconds to reset the device. Once in pairing mode the LED
      indicator on the front of the doorbell will flash blue.
      5- The App will automatically connect to the same Wi-Fi network as your smart device and
      fill in the name accordingly. Enter the correct password for your
      wireless network and press the “Next” button at the bottom of the
      screen.
      6. Your smart device will now begin searching for the doorbell. To
      ensure they connect with each other, make sure they are within a
      30cm distance and that the volume on your smart device is raised
      to an audible level, so that you can hear the pairing tone (see
      right).
      7. Once paired you will hear an audible connected message and see
      the confirmation screen where you need to enter a name for your
      device (if necessary) and password (of at least 8 characters). Select
      Non-Chinese Mainland at the bottom and press the “Finish” button.
      Done

      Reply
      1. 21.1.1
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        Bill

        I have tried this many times and even setup a different access point with just 2.4GHz in case my normal mesh network isn’t supported. I get to the point where the doorbell says “pairing information received” and then nothing else. Eventually the app times out. If I use a bad password for the wifi it tells me the password is bad, so it’s got to be getting through to the connection to the network. 🙁

        Reply
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    Kate

    Was working fine then stopped, I reset it but have audio but no video just black screen, the front flashes red then off then blue then off .again

    Reply
    1. 22.1
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      H Automations

      you are resetting correctly. make sure you follow the right steps. here in comments section you can see the reset process and hard reset process.
      Also go to app setting, enable pir motion recording.

      Reply
  23. 23
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    Enrico

    I can hardly understand the person outside and the person outside can hardly understand me. how can I adjust the volume?

    Reply
  24. 24
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    Enrico

    Hello. the person outside can hardly understand me and I can hardly hear the person outside. how can I adjust the volume of the camera doorbell?

    Reply
    1. 24.1
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      Enrico

      Thank you for not answering my question! worthless!

      Reply
      1. 24.1.1
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        H Automations

        Sorry For late reply.
        By Default the level of voice set at a maximum Level.
        The only thing you can do is to reset it AND Then turn the volume maximum from phone.
        if the problem remain the same then you have a faulty device, replace it ASAP.

        Reply
  25. 25
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    lynn

    I have added a second camera/doorbell but the screen is just black

    Reply
  26. 26
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    lynn

    I am trying to add a second camera doorbell but the2nd camera screen is just black on the app

    Reply
    1. 26.1
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      H Automations

      Run setup again..
      Step 1: Tap “Add a device”;
      Step 2: Tap “Setup device”;
      Step 3: Long press and hold the reset button of the camera for 5 seconds until you hear “system reset”, let go. Wait a moment, you will hear “the camera is now ready to begin pairing”. Then tap “Yes”;
      Step 4: Fill in your Wi-Fi name and correct Wi-Fi password, then tap “Next”;
      Step 5: You will hear a sound wave. Keep quiet and make sure about 30cm distance between the camera and your phone. Remember not to mute your phone;
      Step 6: After connection successfully, you will be prompted to create a name and password for your camera. The password must be at least 8 characters.

      Reply
  27. 27
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    Mark

    Hi, standard notification alerts come through to my phone but no doorbell sounds so I only know there’s someone there if I happen to look at the phone – any ideas?
    Thanks

    Reply
    1. 27.1
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      H Automations

      You have to pair a chime with doorbell to be able to listen the doorbell sounds. for chime pairing go below comments, you will find the process of how to pair a chime with doorbell.

      Reply
      1. 27.1.1
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        Skiubek

        Is there any way to get better chime range? I have one inside my house near the front door and the doorbell is on my fence – about 15m far from my home door. The range is a little bit not enough. When there is no obstacle and the door is open the chime rings, but when I only close the front door the chime could not receive triggering signal. Maby there is a 433Hz repeater that will be useful? Do you know any way to do this?

        Reply
        1. 27.1.1.1
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          H Automations

          Use This Remote 500 Feet,52 Tones …. Chime

          Reply
          1. 27.1.1.1.1
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            Skiubek

            Thanks. I use this one. Unfortunately range is too weak for my house walls.

  28. 28
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    Tom Hardcastle

    I recently took the batteries out to recharge them and had to re set up the doorbell. But now it won’t let me access the camera. I have, deleted device, reset on button above batteries and still says password not recognised. I put in admin and says enter new stong password and then says incorrect password. What is the problem with it?

    Reply
    1. 28.1
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      H Automations

      You have to remove everything, Remove app, remove account, reset Router. and carry out the same process of connection. just like you did first time. But before THAT. Hard reset is must..

      Reply
  29. 29
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    Sharon

    Dear friend. First I want to thank you for help.
    I have a problem with the app.
    Everything was working fine until one day it stopped sending pir detection. I did reset the password doorbell camera for several times also I have re-download the app but no luck. It is still not sending alarm detection. I am receiving the message that someone was near the door but when I am trying to see there is no picture or video.
    Please your help needed. Thank you
    P. S. My mail is [email protected]
    My name is Sharon.
    Thank you.

    Reply
    1. 29.1
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      H Automations

      Hi SHARON
      Check.. GO to app setting, notification and make sure Pir detection enabled.. try this as well.. first disabled and then Enabled.
      If your are still facing the issue then you have to first remove wi-fi setting from your app setting, remove app from your devices. DO HARD RESET ON THE BACK OF INSIDE A BUTTON. PRESS DOWN FOR MORE THAN 5 Seconds.
      and re-start the connecting process as it was you did first time.
      Hope it will solve your problem

      Reply
  30. 30
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    byl.fr[email protected]

    I still got no response on my previous question. Since the newest ios app the Push mode leaves only 2 possibilities : silence and notification. Why has the possibility “call in” dissepeared ? So no more ringtone on the Iphone when someane rings the bell !

    Reply
    1. 30.1
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      H Automations

      did you check setting. go to setting and enable call in tap.
      apart from that I don’t think so there is an issue except the new iOS compatibility

      Reply
      1. 30.1.1
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        Skiubek

        Is it possible to enable “call in” notifications on IOS newer than 12.5.0? It was VERY convenient option. A must have for me, because “notification” option is often not enough. Do you plan to bring it back on for example current IOS – 14.4.1?

        Reply
  31. 31
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    Katiec

    Hi i have tried to pair the device it says its received and the message says is the blue light always on. Its not it keeps trying to pair. I have reset it. The same happened. It asks for qr code so scanned it but its still saying its now ready to begin to pairing.

    Reply
    1. 31.1
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      H Automations

      I wrote a complete guideline of how to pair a xsh cam in comment section down below. follow the procedure hopefully it will works

      Reply
  32. 32
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    Michelle Smith

    I have previously had no issues with this camera doorbell, however it stopped working a couple of days ago, now when I go to re add the device the device says “the camera is now to to-” then it just stops and the light goes off and it will not pair. Please help I’ve tried resetting but it does the same thing as above or nothing at all..

    Reply
    1. 32.1
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      H Automations

      remove app from your device, restart router, and then do hard reset a button on the back side inside cover. restart the setup procedures exactly the same you had first time.
      make sure the router and xsh camera distance not too far.

      Reply
  33. 33
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    Samuel

    Hi I purchased a X SMART HOME wireless video doorbell earlier this month, I do not have a smart phone but downloaded xsh cam app on to my android tablet which operates on 2.4ghz. When I start the pairing the doorbell says pairing information received but at the end of the process the app states set up failed. I followed your set up procedure as stated in previous posts but it does not pair what is my problem.

    Reply
    1. 33.1
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      H Automations

      when you pair, make sure the router and xsh cam do not far away from each other.
      And second no experience on android tablet, and don’t know whether your tablet version compatible with this app or not.

      Reply
  34. 34
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    Janine

    The notifications to my phone have suddenly. stopped

    Someone rings the bell and I have no indication or sound that this has happened

    I have updated the app and still nothing
    Please advise how to correct this

    Reply
    1. 34.1
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      H Automations

      go to app setting, enable notification and bell
      if you have done this.
      then do hard reset and setup again.

      Reply
      1. 34.1.1
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        CS

        I don’t get notifications or calls too.. Did reset it but still the same . Android phone

        Reply
        1. 34.1.1.1
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          H Automations

          To fix it: Delete and reinstall the app

          Reply
  35. 35
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    Vicki Mitchell

    How do I change the date and time?

    Reply
    1. 35.1
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      H Automations

      the time and date has been set as per your phone date and time settings, you cannot change from app.

      Reply
  36. 36
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    Amber Woodcock

    Please could someone tell me how to reset my password as I can’t remember it?

    Reply
    1. 36.1
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      H Automations

      you cannot reset the password. what you have to do hard reset, remove app, reset router, set up again as you did first time…

      Reply
  37. 37
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    Paula Green

    I installed doorbell around end of this Jan 2021 & bcus batteries last up to 24 hours or less before i have to replace w/charged 1s, they needed replaced alittle over a week ago, however due 2 my disability im not always able 2get out of bed. So when they needed 2b replaced little over a week ago i wasnt able to replace at time. So need 2 set up again like 1st time. Only its not allowing me 2set up a personal password

    Reply
    1. 37.1
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      H Automations

      You can connect the IP Camera to the app firstly with the included batteries.
      After you download the APP — “XSH Cam”:
      Step 1: Tap “Add a device”;
      Step 2: Tap “Setup device”;
      Step 3: Long press and hold the reset button of the ip camera for 5 seconds until you hear “system reset”, let go. Wait a moment, you will hear “the camera is now ready to begin pairing”. Then tap “Yes”;
      Step 4: Fill in your wifi name and correct wifi password, then tap “Next”;
      Step 5: You will hear a sound wave. Keep quiet and make sure about 30cm distance between the ip camera and your phone. Remember not to mute your phone;
      Step 6: After connection successfully, you will be prompted to create a name and password for your ip camera. The password must be at least 8 characters.

      Reply
  38. 38
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    Abbie

    My door bell won’t reset
    Only flash red when I push it.

    Reply
    1. 38.1
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      H Automations

      below comments you can see the detail of how to reset..

      Reply
  39. 39
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    Danny Daniels

    Where or how can I get more batteries
    Because my doorbell did not come with batteries

    Reply
  40. 40
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    David Marques

    I ear the sound from the person that is at door but the person at the door can’t eat me.
    Everything else is working ok.

    Reply
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    Santiago

    Firmware doesn’t update

    Reply
  42. 42
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    [email protected]

    Mines been working for years.. now It’s saying “no camera”….help?

    Reply
    1. 42.1
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      H Automations

      fault camera time to replace

      Reply
  43. 43
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    jessia

    Since day one it stopped notifying me someone was at the door. I had it for 6 months now .

    Reply
    1. 43.1
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      H Automations

      To fix it: Delete and reinstall the app
      go to xsh app setting and make sure that notification tap enabled.

      Reply
  44. 44
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    Abi

    My door bell
    Will not contact to my phone I have rest the door bell .

    Just won’t connect what do I do?

    Reply
    1. 44.1
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      H Automations

      Make sure your router are not far away from doorbell. aprox 25 ft distance not more than that.. and do hard reset. you can see in below comments how to do hard reset.. hopefully it work.

      Reply
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    [email protected]

    Camera isn’t picking up when my neighbor enters my garden – how do i get it to pick this up? I have changed the settings so it is on sensitive.

    Reply
  46. 46
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    Bill

    I am still having problems getting the doorbell connected to the network. I’ve been following the suggestions and I believe it’s failing when the doorbell tries to get a DHCP lease. The camera does seem to make a connection to the wireless network, and fails if I enter a bad password, but it never continues from that. I thought at first it was my WiFi 6 mesh network, which uses the same SSID for both 2.4GHz and 5GHz. I put a WiFi extender in that provides only a 2.4GHz SSID which is different than the one for the mesh network. With my phone connected to the extender network I try to setup the doorbell and it gets to the same place. The phone is making it’s whistles and the doorbell responds with “pairing information received” but the timer keeps counting down on the app until it gets to 100% then it fails.

    Reply
  47. 47
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    Hansie

    My doorbell doesn’t work when it’s not attached to the power usb

    Reply
  48. 48
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    Herman

    Hi I have been using this cam for a week, is tgere a way to change the date stamp on my camera.

    Reply
  49. 49
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    Noel

    I follow the setup using the latest version of the app and it wont pair. The unit is useless right now. Batteries are fully charged,, 2.4gh network, performing the setup procedure in the same room as the wireless router. No other sounds in the room. Ordered and used a NEW video doorbell. I have 2 that wont complete the setup. Says pairing information received and then the lighted ring goes out. After the sound stops, and you test the doorbell, the message comes back for pairing to begin.

    I am having the same problem as mentioned above and I read your solution to this and it does not work, I now have two doorbells that will not connect to the camera. Any other solutions

    Reply
    1. 49.1
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      H Automations

      we are waiting for xsh app to update.. root cause of all this is an old un-updated app.

      Reply
      1. 49.1.1
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        Bill

        Is there any ETA on an app update?

        Reply
  50. 50
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    Phil Evans

    What is the setup password for this device as I have lost it and accidentally deleted it. I now what to reset it. Thank you

    Reply
    1. 50.1
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      H Automations

      you cant, you have to go through again.. You can see in detail of how to do it in below comments.

      Reply
  51. 51
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    Oz

    How can I get more than 8 seconds of record time

    Reply
  52. 52
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    Alan Spedding

    My videos and live feeds are totally over exposed to the point where my whole screen is pure white. Ive tried the different compensations in the camera settings but every one is the same.
    When we get a visitor , the camera activates and sends a message to my phone but all I can see is a totally whited out screen. Any suggestions gratefully accepted. Thanks

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    Richard Hogan

    Hi,
    This is a similar question that you have already dealt with. I fitted a 32 G sd card,and successfully formatted it. When I go to ALBUM while on the live view I note that it has recorded two short videos. I have since reformatted the card twice but these two short videos remain. When I then go to SETTINGS from the live view , on the top of the resulting screen I see the SD card. If I tap the SD, the resulting screen informs me that Cloud storage is OFF (I like that), tells me the total space on the SD cars 29.54 and the available space is 29.53 Gb. There is nothing that enables me to instruct the system to use the SD card and no reference to Recording Events. As it is not recording any events I am bewildered as to what to do next.
    When you say “RESET” it to some correspondents I guess I guess you mean them to press the RESET on the back of the device for 5 seconds. Will this mean that if press this RESET for the required I will then have to set up the whole shooting gallery again ?. What does the the tab “SWITCH” actually do.
    Finally, If I have inadvertently enabled cloud storage, what procedure must I follow to disable Cloud Storage and enable the SD card storage.
    Any assistance that you can offer would be most gratefully received this bewildered author Thanks.

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    robert moloney

    Loving your resolutions, well done.
    Camera does not seem to be recording to cloud or SD card, cannot figure out how to access the SD card.
    Last recorded triggered event was when I set it up six months ago.

    How do I ensure it records?

    Several car break ins last weekend so was annoyed not to be able to see recordings.

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    Ronald

    How do you reset password.Does anyone know how to reset password

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      H Automations

      scroll down comments… you will see the whole process of how to reset password.

      Reply

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