Roomba Error 15 – Solutions

I purchased a new Roomba for my first floor and let it run for a few weeks to familiarize itself with the layout of the house.

I tried moving about the home to see how good the navigation systems were.

I was in the middle of one of my testing when the Roomba came to a halt and informed me that it had encountered an issue, particularly Error 15.

Finding out what the problem indicated immediately became my first priority, so I went online.

Other individuals online who owned Roombas for longer than I did had the same problem, so I looked into what they had attempted to fix it.

I also called Roomba’s technical support.

I also contacted Roomba’s tech support to see if they had any suggestions to assist me to resolve this issue.

After gathering what I discovered online and what the iRobot specialists informed me, I decided to create this tutorial to assist you with Error 15 if you ever encounter it.

Error 15 on your Roomba indicates that your Roomba has encountered problems that prevent it from communicating effectively with the home base or the app. To resolve the issue, consider clicking the Clean button on the robot anytime it encounters this problem.

What Causes Roomba Error 15

Depending on the type of your Roomba, error 15 might indicate a battery failure or an internal problem. Roomba error 15 can occur for a variety of causes, and it is not necessarily harmful. The robot is simply informing you that it encountered an issue and resolved it on its own. If error 15 appears on every clean operation, you have a problem.

It’s also critical that consumers don’t mix this up with charge error 15. Charging error 15 on the Roomba I and J series signals a cell failure while charging, and the battery must be changed before the robot can work again.

How to Fix Roomba Error 15 Issue?

Start the cleaning process again.

Error 15 isn’t usually about something incorrect. After experiencing error 15, certain Roomba units require a cleaning process restart. You only need to push the Clean button on the robot, wait for it to reposition itself, and you’re ready to go.

Inspect your Wi-Fi.

Roomba connects to the phone app and base station through Wi-Fi in your home. If your Wi-Fi is down or not working, the robot may experience issues. Check to see whether your Wi-Fi network is functioning, if you have an internet connection, and if your Roomba is in range of your router.

Reconnect the Roomba to your Wi-Fi network.

Because Wi-Fi difficulties might cause Error 15, several customers stated that reconnecting to their Wi-Fi fixed the problem.

To do this, you must first detach the Roomba from your Wi-Fi network and then reconnect it.

To disconnect the Roomba (S, I, and 900 series) from your Wi-Fi network, follow these steps:

1. Hold down the Home, Clean, and Spot Clean buttons at the same time.
2. Wait for the light surrounding the clean button to begin rotating before releasing the buttons.
3. The Roomba will restart and complete the reset on its own.

Roombas from the 800 and 600 series:

1. Hold down the Home, Clean, and Spot Clean buttons at the same time.
2. Release the buttons when the Roomba beeps.
3. After doing this soft reset, your Roomba will disconnect from your Wi-Fi network and you will need to reconnect it.

Reboot Your Roomba

To Reboot Your Roomba, Follow These Steps.

• Roomba 500 and 600 Series: Press and hold the “SPOT,” “CLEAN,” and “DOCK” buttons for 10 seconds.
• Roomba 700, 800, and 900 Series: Press and hold the “CLEAN” button on your robot for 10 seconds. When you let go of the button, your Roomba will begin to play the reboot tone.
• Roomba I and s Series: Press and hold the “CLEAN” button on your robot for 20 seconds. When the button is released, the white light ring will circle clockwise.

This is the most efficient way to resolve Roomba Error 15. I hope this easy solution may assist you in resolving the issue. If not, continue to the following steps.

Restore an earlier version of your “Smart Map.”

If rebooting your Roomba does not solve the problem, try restoring an earlier version of the map. The most current version of your iRobot Home Map may have faced some problems. When this occurs, no matter how many reboots you perform, your Roomba will not function.

Instead, revert to the prior version of your Smart Map, and your Roomba will be able to clean without issue. Follow these instructions to restore the Roomba Smart Map to its original version:

1. On your smartphone, launch the ‘iRobot Home app.’
2. Navigate to the “History” section.
3. Examine the “Clean Maps” reports.
4. Select your favorite previous map.
5. Select the ‘overflow menu’ in the top-right corner.
6. Finally, select “Update Smart Maps.”

I’m hoping that reinstalling the prior version of the map would resolve the issue. If not, proceed to the next step.

Remove the existing map and remap your home.

If your Roomba still displays the “error 15” warning after restoring the old map, you must remap your home. But first, you must remove all prior ones.

To delete the previous version of the map, perform the following steps:

1. On your smartphone, launch the iRobot Home app.
2. Look at your maps.
3. Select a map.
4. Choose the three horizontal dot icons.
5. Finally, choose “Delete map.”

Note: You may also delete all the maps at once by factory resetting your smartphone. However, keep in mind that it also deletes other important data.

Now to remap your house, follow the below steps:

1. Set your Roomba to a specified room or its home base.
2. Once again, press the “CLEAN” button.
3. Let the Roomba navigate around every room by itself.
4. Once it’s completed, rename your new map.

If the error still persists then move to the next solution.

Reset the Roomba

If everything else fails, you may hard reset the Roomba to factory settings.

This implies that the robot’s unique settings, such as scheduling, house layout maps, and Wi-Fi settings, will be deleted.

To hard reset the Roomba, follow these steps:

1. Confirm that the Roomba has been setup using the iRobot Home app.
2. In the iRobot Home app, go to Settings.
3. Select Factory Reset and confirm the request if prompted.
4. The Roomba will now start the factory reset process. Allow enough time for the procedure to complete.
5. After the process is finished, you must repeat the basic setup, connect the Roomba to Wi-Fi if desired, and allow it to learn the layout of your home.

Please contact customer service.

If nothing else works, you should contact iRobot support and perhaps send the robot in for repair.

You might want to see this:

• Roomba S9+ troubleshooting
• The Newest Brain For Your Roomba Is IRobot OS
• How to Charge Roomba Without Home Base
• Roomba I7 Troubleshooting
• Roomba Google Home Voice Commands
• Wirecutter Best Robot Vacuum

Frequently asked questions:

Nothing was working! How should I move ahead?

If none of the previous approaches work, there is nothing you can do. Perhaps your Roomba’s motherboard is broken or faulty, producing this issue.

In this instance, please contact i-robot customer service for more assistance. They will provide you advance troubleshooting ideas that may help you tackle the issue.

Will Roomba function in the dark?

Roombas see their environment using infrared and radio frequencies, thus they do not require light to function.

They can function in the dark.

Is it possible to send Roomba home using the app?

Using the app on your phone, you may send the Roomba home while it is still cleaning.

To use the Send Home option, launch the app and tap Clean.

Select this to start returning the Roomba to its home base.