Irobot Braava Jet Troubleshooting

There are some of the main problems encountered by braava jet users, to make it easy for them, here is the list of all irobot braava jet troubleshooting faults and errors and the explanation behind that malfunction to be able to avoid them from occurring in the future.

Here are Irobot Braavo Jet Troubleshooting

The device does not turn on

When the power button is pressed, the robot does not show any signs of activity.

  • Dead battery
  • Faulty battery
  • Faulty adapter

Dead battery: The battery could have run out of electricity. Remove the battery and position it in the adapter for charging. Plug the connector into the wall and wait until the blinking orange light turns green for about two hours. Then put the battery back on the robot in the slot.

Faulty battery: A faulty battery can also prevent the robot from turning on. If the battery is charged and the robot still does not turn on, then the battery is faulty, Replace the battery.

Faulty adapter: The robot may not turn on because the battery is not being charged by the adapter. If, when inserted into the wall, the light on the adapter does not turn on, then the adapter is defective.

In a straight line, the device does not move

The robot does not move forwards when turned on.

  • Wheels covered in debris
  • Mop pad separating from attachment card
  • Tire tread not firmly attached

Wheels covered in debris: Debris collected by the wheels will keep the robot from moving properly. Switch the robot upside down and spin each wheel to rid the wheels of debris. Take it softly from the wheel if any debris is apparent.

Mop pad separating from attachment card: The adapter card contains the pad of the mop and is placed before the spokes. It may detach from the attachment card if the pad is worn out, and hinder the robot’s motion. Verify that by looking at the mop pad, this is the problem.

Tire tread not firmly attached: Loose tire tread could inhibit the motion of the robot. To determine if the tire tread is loose, use your thumb to push the tread outward and away from the wheel. If the tread comes off, the wheel should be replaced.

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The device does not spray water

When cleaning, the device does not spray water out of the nozzle.

  • Empty water tank
  • Faulty spray nozzle

Empty water tank: There is an internal tank in the robot which holds water. If this tank is empty, so water would not be sprayed by the robot. The tank’s lid is placed under the handle on top of the robot. Please empty the reservoir, and try again to scrub.

Faulty spray nozzle: The spray nozzle is the piece that ejects water. If the water tank is full, then the nozzle may be faulty and the nozzle should be replaced.

Leaking from device

Water does not stay in the reservoir.

  • Overfilled water tank
  • Faulty tank

Overfilled water tank: Verify that the water tank has been filled to just past the tank limit. Without pulling water out of the tank, there should be enough space for the tank cap to close entirely.

Faulty tank: If the tank is filled correctly, there may be a problem with the water tank itself. Inspect the tank by removing the filter, If the tank is damaged, replace it.

Device does not spray water

  • Empty water tank
  • Faulty spray nozzle

Empty water tank: There is an internal tank in the robot which holds water. If this tank is empty, so water would not be sprayed by the robot. The tank’s lid is placed under the handle on top of the robot. Please empty the reservoir, and try again to scrub.

Faulty spray nozzle: The spray nozzle is the piece that ejects water. If the water tank is full, then the nozzle may be faulty and the nozzle should be replaced.

Water Level Troubleshooting

If you encounter problems with the amount of water Braava jet uses on your floors in wet mopping or damp sweeping modes, download the iRobot HOME App®to adjust your robot’s settings.

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Errors

Braava jet will tell you something is wrong by alerting you with sounds and lights. If the problem is not resolved, learn more online at www.global.irobot.com.

You need to do first in case of errors occur and if the problem still persist then find the exact reason for that problem using down below chart and resolve the issue accordingly.

Rebooting

For some errors, rebooting Braava jet may resolve the problem. To reboot Braava jet, press and hold CLEAN for 5 seconds until you hear an audible tone. Take out the battery and insert it again. Press CLEAN again to turn the robot back on.

2-tone distress sound followed by 3 beeps

If Braava jet® makes a 2-tone distress sound followed by 3 beeps, it means that no pad is installed, or the pad fell off during the cleaning cycle. Check the following:

You are using an authentic Braava jet® cleaning pad.

If problem occurs at startup, remove pad and dry the underside of the robot with a clean, melamine foam.

Dry the pad detection sensor on the underside of the robot.

  • The pad is properly installed. Try turning the pad around and installing it in the other direction.
  • If the pad falls off on an obstacle, use Virtual Wall® Mode or a physical barrier to block off problem areas.
  • Your Braava jet has been updated to the latest software.

If problem persists, replace pad. If problem persists after pad replacement, contact iRobot Customer Care.

 2-tone error messages chart.

Braava jet® will tell you something is wrong with the following 2-tone “uh oh” sound plus a number of beeps.

Refer to the following chart to determine what to do if Braava jet encounters an error. If the error persists, please contact iRobot Customer Care.

Beeps Likely Cause What to Check
“Uh Oh” + 1 Beep Braava jet is stuck over an edge, is on a threshold or grate, or is on a dark surface. Cliff Sensors
“Uh Oh” + 2 Beeps The bumper is being pressed in when trying to start a cycle. Bumper
“Uh Oh” + 3 Beeps No pad is installed or the pad fell off during the cleaning cycle. Cleaning Pad
“Uh Oh” + 4 Beeps Braava jet moved as it tried to start. Restart the Robot
“Uh Oh” + 5 Beeps Braava jet is stuck. Wheels
“Uh Oh” + 6 Beeps Braava jet is stuck with its wheel hanging over a step or threshold. Cliff Sensors
“Uh Oh” + 7 Beeps The cleaning cycle timed out. Environment
“Uh Oh” + 8 Beeps The wheels cannot turn. Wheels
“Uh Oh” + 9 Beeps The battery is experiencing an error. Please contact iRobot Customer Care.
“Uh Oh” + 10 Beeps Braava jet has experienced an internal error. Please contact iRobot Customer Care.

To find the issues on IRobot Braavo 380T, Here is a separate topic in detail on how to fix Error Codes.

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