Error 701 Alexa – How to fix it?

If you use Alexa, you could occasionally run across a 701 problem. You may find this error message annoying and unable to effectively operate your device. In this article, we’ll explain in great detail what Alexa error 701 is, why it occurs, and—most importantly—how to resolve it.

This article will assist you in resolving the issue and getting your device back in operation whether you’re a first-time user of Alexa or have been using it for some time. Now let’s get started and examine Alexa error 701 in more detail, along with a solution. Apart from the error you will see an other common issue which is when you saying voice commands a light on but not responding. Why and what to do to troubleshoot it. 

What Is Alexa Error 701?

When there is an issue with the Amazon Echo’s Wi-Fi connectivity, a typical error known as Alexa error 701 will appear. Alexa will utter phrases like “I’m having difficulties connecting to the internet” or “Sorry, I’m having trouble understanding right now” when this mistake happens.

What causes the issue Alexa Error 701?

Several consumers who have experienced the error claim that network connectivity issues commonly result in the 701 error. To fix network issues, you might conduct several investigations. Technical support is not required because it’s possible that your problem has already been fixed. Now let’s recap these few methods for resolving error 701.

Common Alexa Error Code 701

Weak or Unstable Internet Connection

Alexa may have trouble connecting to the internet if your internet connection is spotty or unreliable.

This can be the result of an issue with the router or with your internet service provider.

Issue with Your Wi-Fi Router

Alexa’s internet connection may have problems if your Wi-Fi router isn’t operating correctly.

This can be the result of a router hardware or software problem.

Problem with the Alexa Itself

The error number 701 may occasionally be the result of a problem with the Alexa device itself.

How to Fix Error 701 Alexa?

Users of Amazon Alexa commonly encounter the Alexa error code 701. The Alexa app or other devices’ connectivity problems are frequently at blame. You might not be able to use voice commands or some of Alexa’s features if you receive this error code. Please remain composed if you run into this issue.

We’ll go through a few easy actions in this article to help you resolve Alexa Error Code 701 and restore your device’s performance.

Examine Your Internet Connection

Error 701 Alexa - How to fix it?
Examine Your Internet Connection

If you are certain that your device is connecting to Wi-Fi, check to verify if your connection is functioning properly. Before opening a browser or trying to access the internet on your tablet, computer, or phone, check the strength of your Wi-Fi signal. If you have a strong Wi-Fi signal but still cannot access the internet, it is most likely your network and not Alexa that is the problem. In that scenario, you must get in touch with your internet service provider.

Examine the Wi-Fi Router

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Examine the Wi-Fi Router

You should focus on the router if Alexa is still not functioning even when your internet is up and running. Verify the router’s condition and ensure the cables are tightly fastened.

If you believe the router is not functioning properly, you might try doing a power cycle on it. Just remove the router from the main power supply and wait a few minutes before plugging it back in. Start the router after that, and wait for it to stabilize. Now, both it and Alexa ought to function without a hitch.

Restart your Alexa device

Error 701 Alexa - How to fix it?
Restart

Every smart device’s functionality can be effectively restored by just restarting it. To restart your Alexa device, follow these easy steps:

  • Plugging back in after unplugging your device or the power adaptor from the main power source
  • If your device has removable batteries, all you need to do to restart it is to reinstall the batteries.

Change the Band Alexa Is Establishing a Connection With

Dual-band routers support two Wi-Fi frequencies: 2.4 GHz and 5 GHz. switching to the 2.4 GHz frequency band may improve the signal strength of your router because it performs better at specific ranges. This process, which is simpler than it would seem, takes no longer than adding the network name and password for Alexa to your app.

Step 1. On your phone, launch the Alexa app.

Step 2. At the bottom, click Devices.

Step 3. Select your device after choosing Echo & Alexa.

Step 4. Change the Wi-Fi band by tapping Change next to the Wi-Fi option after tapping

Step 5. The Settings icon is in the upper right corner.

Clear the Cache

Clear the Cache 1
Clear the Cache

Regardless of whether your device is configured using a browser or an app, try clearing the cache; doing so may occasionally solve any network connection compatibility problems.

Overloaded Network

Your network may occasionally have numerous devices connected. Certain devices may malfunction as a result, especially if the other devices are running data-intensive software like streaming or gaming. Reduce network overload first, then try connecting Alexa again.

Updating the Alexa software

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Updating the Alexa software

It’s possible that a software update is still available for your device if it’s still in update mode after a factory reset. To upgrade your Alexa device, follow these instructions:

  • First, open the Alexa 
  • Tap on Devices and go to Echo & Alexa.
  • Select your device and tap on the Settings 
  • Select the About 
  • If any software update is available, install the software update.

What Does Error 701 Mean On Mega Personal?

Mega personal Error Code 701 is a common error code that appears when a broken registry file causes your computer or mobile device to freeze up or become unresponsive.

When you try to access your personal information online, it slows down your machine and consumes too much storage space. That happens a lot and can be treated if caught early enough.

What Causes Mega personal Error Code 701?

  • Adequate system storage: Lack of sufficient system storage is the most common and frequent cause, and it applies to both computers and smartphones.
  • Corrupt files and applications: This can also occur when your hard drive or internal storage is full and you have an excessive number of corrupt files or applications installed at once.
  • Registry Clutter: The device’s registry may be cluttered and include mistakes, which could be the source of the issue.
  • Improper installation: Application installation errors can occur when programs are installed and removed without being properly closed or after the memory has been cleared.
  • Malware and Viruses: Malware and viruses on your device might also cause the Mega personal error code 701. You may be unable to access personal information due to these malware.
  • Deletion of Important files: Critical system files or necessary system element entries may be accidently deleted, which is a possibility.

How to Fix Mega personal Error Code 701?

Perform a Malware Scan

If your Windows machine has malware or viruses, you may get the mega personal error code 701. In this case, you should conduct a Windows Defender scan to see whether your computer has any malware.

Step 1: Press Windows + I to open Settings, then click Update & Security.

Step 2: Choose the Windows Security tab. Click Virus & Threat Protection on the right after that. You can select between virus and threat prevention.

Step 3: Click Scan options in the pop-up box to view all available scans.

Step 4: Click “Full scan” to examine all the programs and files on your computer. Then click Scan Now to start the scanning process. It will take a while.

Step 5: Hold on till the process is finished.

If the message “No Current Threats” appears, everything is in order. You must press the “Start Action” button if any threats are discovered. Windows Defender will then remove the dangerous files or programs.

Run SFC and DISM Scans

Step 1: Press Windows + R to open the Run dialogue box.

Step 2: Type cmd in the box, then press Ctrl + Shift + Enter to launch the Command Prompt as an administrator.

Step 3: Type SFC/scannow into the panel and hit Enter.

Step 4: Restart your computer after the scan is complete. Then run Command Prompt once again as administrator.

Step 5: To start the scan, type DISM/Online/Cleanup-Image/restorehealth into the Command Prompt panel and press Enter.

Step 6: Restart your computer after the scan is complete.

Repair the Corrupted Registry

Step 1: Press Windows and I at the same time to launch Settings. Then select Update & Security.

Step 2: Choose Recovery, then click the Restart Now option in the Advanced starting section.

Step 3: Take a deep breath. Choose Troubleshoot > Advanced Settings > Automatic Repair/Startup Repair from the menu. It will then start diagnosing your machine.

Step 4: Wait for the procedure to finish. Check to check whether the error has been fixed by restarting your computer. If not, you might want to purge your registration. When accessing personal information online, this will probably help you avoid the huge personal error 701.

Clean-Boot Your Computer

Step 1: Type System Configuration into the search box. Open it after selecting the best match.

Step 2: Go to the Services section. Choose “Disable all” first, then choose “Hide all Microsoft services.”

Step 3: Choose “Open Task Management” from the Startup menu.

Step 4: Disable all services under the Startup menu, then restart your computer. Next, one by one, they help them identify which one is responsible for the error.

Step 5: Once you’ve identified the issue program, uninstall and then reinstall it to resolve the mega personal error 701.

Contact support

If all else fails, you should get in touch with Amazon’s customer service for additional help.

Frequently Asked Questions:

Why is my Alexa saying error?

This could be because your device is no longer communicating with the router, or because your ISP is experiencing temporary network issues. There may potentially be a problem on Amazon’s end, though this is less common.

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